TCI's New Customer Service Representative, Tiffany Downing

TCI is thrilled about the new addition to our Customer Service Team, Tiffany Downing. Tiffany was previously filling a temp position for TCI’s accounting department. In her new role as Customer Service Representative she will be responsible for customer engagement, answering questions, providing solutions, managing all account communication and further enhancing the relationship between TCI and their customers.

Tiffany stated that she is most excited for the growth this role will bring. Being able to help grow the business through an enhanced customer experience, and also personal growth as she learns to mitigate complicated situations and create more genuine customer bonds.

Tiffany is a fourth generation native of Key West, FL and has recently moved to Ellaville, Georgia to be closer to her family. Her husband, Mark Downing has also joined TCI and is currently working in the receiving department. Tiffany loves spending time with her family, and has a 4-year-old daughter, Alice Marie. Some of her hobbies include hunting, fishing, baking and handcrafting DIY projects. Welcome to the team Tiffany!

For her full press release, click here: https://www.tcipowder.com/company/press-releases/tci-welcomes-tiffany-downing-new-customer-service-representative/

TCI Welcomes Nina Miriani!

TCI is excited to welcome Nina Mirani as our new Quality Assurance Manager. In this position she will be responsible for ensuring the continuous improvement of internal processes within TCI’s quality management system. With almost 7 years of QA experience in the coatings industry, multiple ISO certifications and project management training, we know she has all the qualifications to succeed in the position.

Nina stated that she is most excited to be a part of the culture and atmosphere that comes from a smaller sized company. She feels that TCI will provide an environment of growth as she is given the chance to work with others that are highly knowledgeable in their departments. As Quality Assurance Manager, Nina is eager to impact change and solve challenges in the quality processes to further enhance the value TCI provides to its customers.

Nina Mirani grew up in South America but moved to the states when she was 15 years old. She has a big heart for animals and had previously fostered them when she had the chance. She has a love for trying new things, and a spirit of adventure as her family has owned sports cars that they take to the tracks or out for joyrides through the Smokey Mountains! Nina, we are very excited to have you join our TCI family.

To read her full press release click here: https://www.tcipowder.com/company/press-releases/tci-announces-nina-miriani-as-our-new-quality-assurance-manager/