Wednesday, October 16, 2019

TCI's New Customer Service Representative, Tiffany Downing



TCI is thrilled about the new addition to our Customer Service Team, Tiffany Downing. Tiffany was previously filling a temp position for TCI’s accounting department. In her new role as Customer Service Representative she will be responsible for customer engagement, answering questions, providing solutions, managing all account communication and further enhancing the relationship between TCI and their customers.


Tiffany stated that she is most excited for the growth this role will bring. Being able to help grow the business through an enhanced customer experience, and also personal growth as she learns to mitigate complicated situations and create more genuine customer bonds.

Tiffany is a fourth generation native of Key West, FL and has recently moved to Ellaville, Georgia to be closer to her family. Her husband, Mark Downing has also joined TCI and is currently working in the receiving department. Tiffany loves spending time with her family, and has a 4-year-old daughter, Alice Marie. Some of her hobbies include hunting, fishing, baking and handcrafting DIY projects. Welcome to the team Tiffany!


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